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Privacy Policy

This page explains what information we collect when you browse our site or send us an inquiry, how we use it, and the choices you have.

Last updated: October 22, 2026

1. Information We Collect

When you use this website, we may collect two broad categories of information.

Inquiry information you provide voluntarily. When you submit a form on the Contact Us page, write to us by email, or call us by phone, we collect the details you choose to share, such as your name, company name, email address, phone number, country, project requirements, target rig model, and any technical or commercial questions you include in your message.

Basic website access data. Like most websites, our servers may automatically record standard technical information such as your IP address, browser type and version, device type, pages visited, time and date of your visit, and the referring website. This data is collected in an aggregated or pseudonymized form and does not, by itself, identify you personally.

2. How We Use Information

We use the information you provide to respond to your inquiries, prepare technical and commercial answers about drilling rigs and workover rigs, arrange quotes and order discussions, coordinate export and delivery details, and provide after-sales support.

We use basic access data to understand how visitors navigate the site, diagnose technical problems, improve page structure and content, and keep the website operating reliably. We do not use your personal inquiry information for automated decision-making that produces significant legal or similarly substantial effects.

3. Cookies and Similar Technologies

Our website and the third-party tools embedded on it may use cookies and similar technologies to keep the site functioning, to remember basic preferences, and to measure visitor traffic and page performance. Cookies are small text files stored by your browser.

You can usually refuse or delete cookies through your browser settings. Please note that blocking cookies may affect some convenience features of the site, but it will not prevent you from sending an inquiry through the contact form or by email.

4. Sharing of Information

We do not sell your personal information. We may share inquiry details only with parties who need them to operate our business or to comply with legal obligations, such as our sales and engineering staff, shipping and logistics partners involved in your order, inspection and certification agencies, and banks or customs authorities where required for export procedures.

Any service provider that handles your information is expected to use it only for the purpose we specify and to protect it with reasonable security measures. We do not rent or trade your contact lists with third parties for their own marketing.

5. International Data Transfer

Our company is based in Hubei, China, and our customers and website visitors are located in many countries. Because we serve a global export market, the information you submit may be accessed, reviewed, or processed outside your country of residence, including on servers or by service providers located in other jurisdictions.

Where such cross-border transfer occurs, we rely on the legitimate business purpose of handling your inquiry or order and apply reasonable organizational and technical measures to protect the information throughout the process.

6. Data Retention and Security

We keep your inquiry and order-related information only as long as needed to answer your question, complete your transaction, provide warranty and after-sales support, and meet our legal and accounting obligations. Once it is no longer needed, we delete or anonymize it through routine internal records management.

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your local law, you may have the right to request access to the personal information we hold about you, to ask us to correct inaccurate information, or to request deletion of your personal information where there is no overriding legitimate or legal reason to keep it.

To exercise any of these rights, please contact us at sales@sjpetroleummachinery.com with details of your request. We will review and respond within a reasonable period.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. The version shown on this page, together with the "last updated" date, will be the current version. Material changes will be posted on this page before they take effect.